Nature Roar Guest and cancellation Policies.
General Terms and Conditions
•All guests must present original and valid photo identification at the time of check-in, such as Aadhar ID, National ID for GCC residents, or passport.
•The primary guest must be at least 18 years of age to be able to check-in at the hotel.
•It is mandatory for guests to present valid photo identification at the time of check-in.
•Stay of 1 child up to 5 years of age is complementary without the use of an extra bed. Breakfast charges may be applicable for the child.
•Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behavior is brought to the attention of the hotel, the hotel reserves the right, after the allegations have been investigated, to take action against the guest.
•A discounted booking cannot be modified. In case of early check-out for such a booking, no amount will be refunded.
•Guests may be contacted closer to their check-in date to confirm the arrival status or arrival time through calls or messages. In case, we do not receive a response from the guest after multiple attempts, the booking may be put on hold or canceled. In case of availability, Nature Roar will try to reinstate your booking when you contact us back or make a payment through our multitude of payment options.
•As we continue to strive to improve our services, Nature Roar may reach out to guests to get a feedback on their experience through calls or messages
Booking Extension Policy
•Extension of stay would be provided on current room rates, subject to availability.
•Current room rates can be different from the rates at which the rooms were booked.
Cancellation and Refunds Policy
You can cancel your booking by calling our Customer Support helpline on 9837176793 or mailing to support@natureroar.com
If a booking having less than 3 room nights is canceled:
- More than 48 hours before check-in date: FREE CANCELLATION but the token money can not be refunded.
- 0-24 hours before check-in date: 1-night cost + token money will be charged as a cancellation fee.
- In case of no show: Entire booking cost will be charged as a cancellation fee.
Refund shall be initiated within 48 hours of receiving the request and the payment would be credited within 5-7 working days via the same mode as used while making the booking.
How to Cancel
You can email us at support@natureroar.com or call 9837176793 to cancel your booking. The applicable refund amount will be credited to you within 14 working days.
Arrival and departure
Check-in: 2-3pm
check out: 10am-11am
Early check-in (subject to availability):
In case you have not opted for Sunrise Check-in, early check-in will be subject to availability. Our standard check-in time is 2-3 pm.
Late Check-out (subject to availability) -
Our standard check-out time is 10 am-11 am. Late check-out is subject to availability and cannot be confirmed in advance. Extra charges will apply as per the availability.